Communications, Strategy and Performance
Research, Engagement and Consultation Officer
Salary: £26,999 to £30,507 p.a.
Hours: 36.66 per week
Based: Oldham Council, Communications, Strategy and Performance, Civic Centre, West Street, Oldham, OL1 1UT. *Please note - for satellite navigation purposes the postcode is OL1 1NL
Closing Date: Sunday 12th January 2020
Ref: G6/OL-32541
Job Description and Person Specification.doc
Previous applicants need not apply.
Role Overview:
We are looking for a Research Engagement and Consultation Officer to join our newly formed Research Engagement and Consultation team.
It’s an exciting time to join our Communications and Research Team at Oldham Council as we embark on new engagement activities with our residents and stakeholders.The Research, Engagement and Consultation officer role will work to build relationships with local communities and service users, ensuring local priorities are understood and cascaded throughout the organisation.
The role will gather evidence and insight using a variety of methods to help shape influence policy decisions, shape services and support life enhancing campaigns.The role is at the heart of a service transformation and it really is an opportunity for an enthusiastic and committed research and engagement specialist to stamp their mark on this brand-new role.
Key Responsibilities:
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To deliver the council’s approaches to community engagement, research and consultation to help inform evidence based decision-making and ensure key organisational and borough objectives are met
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To deliver innovative solutions to engage and connect with a range of stakeholders on key issues
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To design and implement effective evaluation techniques to support service delivery across the organisation.
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To act as an adviser to stakeholders at all levels on best practice engagement, consultation and research
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To prepare reports and present research appropriately tailored to a wide range of audiences including chief officers, the Leader and Cabinet Members, as well as service users, helping to ensure that research findings influence service delivery and policy.
Key Requirements
To succeed in this role, you will need as a minimum:
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Experience of developing and managing delivery of consultation, engagement and research activity including knowledge of engagement, qualitative and quantitative research methods and consultation
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Ability to develop creative and innovative approaches to problems
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Ability to interpret and analyse customer / resident insight and engagement outputs to help shape policy and approaches
About Us
Oldham is committed to developing a Co-operative future; one where citizens, partners and staff work together to improve the borough. Anyone joining the council is coming into an ambitious organisation with big plans. We are working hard to build a brighter future for our borough and we need people from a wide range of backgrounds to continue delivering the best for our communities.
The Council has a clear set of Values and Behaviours, our Values outline how we do business and we share these borough wide with our residents, partners and businesses. Internally we have translated these values into five cooperative behaviours which outline the priority areas of focus for all staff at all levels. You can view the Values and Behaviours on our Greater. Jobs pages Working for Oldham
For details of how we use your data please see out privacy notice: Privacy Notice
Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for an at risk employee, it can be pulled back at any point up to the post being formally offered to an external candidate or an internal candidate that is not at risk of redundancy.
Oldham Right to Work in the UK.doc