Learning Support Officer
Early Years

Economy, Skills and Neighbourhoods
Education and Early Years
Learning Support Officer – Early Years
Ref: G2/OL-19967
Contract Type: Permanent
Salary: Grade 2. £17,391 - £18,672
Hours: per week: 36.66
Based: Civic Centre, West Street, Oldham. OL1 1UT
Closing date: 16th August 2018
Shortlisting & Interview Dates: TBA

Role overview
The purpose of the role is to provide effective business support to the Schools and Learning Team to contribute to their service delivery and achievement of their team objectives.
 
Key responsibilities

  • To be the front line of communication between the Schools and Learning Service, parents/carers, all educational establishments, Bridgewater Community Healthcare Trust, Health etc and supporting services on day to day issues
  • To support all aspects of the administration, processing, checking and auditing of parent eligibility for the two year old free entitlement and the 30 hrs entitlement.
  • Collating information from Oldham providers and other LA’s about the early years and childcare market. E.g. charging policies, opening hours etc.

Key Requirements

  • To succeed in this role you will need as a minimum:
  • Experience of undertaking a range of administration and clerical tasks.
  • Customer service skills to deliver polite, courteous and efficient service to colleagues, partners and service users.
  • Organisational skills to complete tasks to deadlines.
  • Team working skills to work effectively with others to meet deadlines and complete work to the required standard.
  • Problem solving skills to interpret information/situations and solve straightforward problems

Oldham Right to Work in the UK.doc

Job Description & Person Spec.pdf

This opportunity is open to internal and external applicants and registered applications of the Get Oldham Working scheme.  However, where a meaningful shortlist can be drawn from internal applications in the first instance, and residents of Oldham subsequently, these applicants shall be given priority access to the vacancy in line with the Council’s Recruitment and Selection Policy.

About us

Oldham is committed to developing a co-operative future; one where citizens, partners and staff work together to improve the borough. 

Anyone joining the council is coming into an ambitious organisation with big plans. We are working hard to build a brighter future for our borough and we need people from a wide range of backgrounds to continue delivering the best for our communities.

We have a clear set of values and behaviours. Our values outline how we do business and how we share these borough wide with our residents, partners and businesses. We have translated these values into five cooperative behaviours which outline the priority areas of focus for all staff at all levels. You can view the values and behaviours at https://www.greater.jobs/content/0/working-for-oldham

To find out more about who we are, what we do and why you should join us please visit our dedicated careers pages where you will also find useful guidance on how best to complete the application form:   http://www.oldham.gov.uk/info/200270/working_at_the_council

For details of how we use your data please see out privacy notice: https://www.oldham.gov.uk/downloads/file/4967/employment_privacy_notice_-_oldham_council_10

Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for an at risk employee, it can be pulled back at any point up to the post being formally offered to an external candidate or an internal candidate that is not at risk of redundancy.

 

Location
Oldham Civic Centre
Vacancy Description
 

Economy, Skills and Neighbourhoods
Education and Early Years
Learning Support Officer – Early Years
Ref: G2/OL-19967
Contract Type: Permanent
Salary: Grade 2. £17,391 - £18,672
Hours: per week: 36.66
Based: Civic Centre, West Street, Oldham. OL1 1UT
Closing date: 16th August 2018
Shortlisting & Interview Dates: TBA

Role overview
The purpose of the role is to provide effective business support to the Schools and Learning Team to contribute to their service delivery and achievement of their team objectives.
 
Key responsibilities

  • To be the front line of communication between the Schools and Learning Service, parents/carers, all educational establishments, Bridgewater Community Healthcare Trust, Health etc and supporting services on day to day issues
  • To support all aspects of the administration, processing, checking and auditing of parent eligibility for the two year old free entitlement and the 30 hrs entitlement.
  • Collating information from Oldham providers and other LA’s about the early years and childcare market. E.g. charging policies, opening hours etc.

Key Requirements

  • To succeed in this role you will need as a minimum:
  • Experience of undertaking a range of administration and clerical tasks.
  • Customer service skills to deliver polite, courteous and efficient service to colleagues, partners and service users.
  • Organisational skills to complete tasks to deadlines.
  • Team working skills to work effectively with others to meet deadlines and complete work to the required standard.
  • Problem solving skills to interpret information/situations and solve straightforward problems

Oldham Right to Work in the UK.doc

Job Description & Person Spec.pdf

This opportunity is open to internal and external applicants and registered applications of the Get Oldham Working scheme.  However, where a meaningful shortlist can be drawn from internal applications in the first instance, and residents of Oldham subsequently, these applicants shall be given priority access to the vacancy in line with the Council’s Recruitment and Selection Policy.

About us

Oldham is committed to developing a co-operative future; one where citizens, partners and staff work together to improve the borough. 

Anyone joining the council is coming into an ambitious organisation with big plans. We are working hard to build a brighter future for our borough and we need people from a wide range of backgrounds to continue delivering the best for our communities.

We have a clear set of values and behaviours. Our values outline how we do business and how we share these borough wide with our residents, partners and businesses. We have translated these values into five cooperative behaviours which outline the priority areas of focus for all staff at all levels. You can view the values and behaviours at https://www.greater.jobs/content/0/working-for-oldham

To find out more about who we are, what we do and why you should join us please visit our dedicated careers pages where you will also find useful guidance on how best to complete the application form:   http://www.oldham.gov.uk/info/200270/working_at_the_council

For details of how we use your data please see out privacy notice: https://www.oldham.gov.uk/downloads/file/4967/employment_privacy_notice_-_oldham_council_10

Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for an at risk employee, it can be pulled back at any point up to the post being formally offered to an external candidate or an internal candidate that is not at risk of redundancy.