Business Support Officer
Directorate: Health and Wellbeing Service
Team: Children’s Social Care Business Support
Ref: G2/OL-27367
Salary: £18,426 - £19,171
Contract Type: Fixed Term (6 Months)
Hours: 21.66 hrs per week
Based: 7-13 Whitney Court, Southlink Business Park, Hamilton Street, Oldham, OL4 1DB
Closing Date: Wednesday 24th April 2019 (Midnight)
Shortlisting & Interview Dates: Shortlisting – 26th April 2019, Interview 1st May 2019
Job Description & Person Specification.doc
Role Overview:
The purpose of the role is to provide effective business support to Teams within Children’s Social Care
Key Responsibilities:
- Provide an excellent level of Customer Service and exchange a wide variety of information with a range of audiences.
- Undertake Customer Service inc. dealing with incoming Telephone calls, Reception duties, working as part of a team, between the hours of 12.40pm and 5.00pm Monday to Friday
- Data entry including checking documents for completeness and accuracy; attention to detail and an ability to work to required standards with little close supervision is essential.
- Provide comprehensive Business Support to CSC.
Key Requirements:
To succeed in this role you will need as a minimum:
- Experienced in providing high quality Customer Service combined with excellent administration and organisation skills.
- Have excellent customer service skills to deliver polite, courteous and efficient service to colleagues, partners and service users
- Have the ability to work under pressure to competing priorities and demands Have excellent time management skills, be a flexible team player and be able to work at pace with excellent attention to detail.
- Knowledge and experience of using computer packages.
Oldham Right to Work in UK.pdf
About Us:
For more information about the Oldham Council, please visit: https://www.greater.jobs/content/4559/working-for-oldham
For details of how we use your data please see our privacy notice: https://www.oldham.gov.uk/downloads/file/4967/employment_privacy_notice_-_oldham_council_10
Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for an at risk employee, it can be pulled back at any point up to the post being formally offered to an external candidate or an internal candidate that is not at risk of redundancy.
The vacancy is open only to those who are currently employed on permanent or temporary contracts with Oldham Council and agency workers working in the Council.