Homelessness Prevention Officer
Tenant Support

Homelessness Prevention Officer
People and Place

Housing Services

Ref: G6/OL-51085

Contract: Fixed Term until 31st March 2022

Salary: £27,741 - £31,346 per annum (Grade 6)

Hours: 36.66 per week

Based: Civic Centre, West Street, Oldham, OL1 1UH / Remote Working

Closing Date: Thursday 23rd September 2021
Interview Date: Friday 1st October 2021

Job Description & Person Specification.doc

 

Role Overview:

 

Working within the Council’s busy Housing Options service, you will deliver high quality, customer focused advice and support to people in Oldham who find themselves homeless or at risk of homelessness. You will assist the Council in delivering its statutory homelessness duties by taking homeless applications in an effective manner and ensuring the council is legally compliant, providing an out of hours service and meeting performance targets and standards.

 

Key Responsibilities:

  • To undertake detailed casework with customers who are homeless or threatened with homelessness
  • To organise specialist help and make referrals on behalf of customers to support them with specific problems e.g. substance misuse, mental health, debt management.
  • To work with colleagues who provide Temporary Accommodation Services in placing housing in line with policy and existing processes
  • To provide the Council’s Out of Hours Emergency Housing Service and Cold Weather Provision on a rota basis with other colleagues

           

Key Requirements:

 

To succeed in this role you will need as a minimum:

  • Experience of working with homeless people including those with varying support needs providing advice, assistance and support.
  • Ability to negotiate and communicate  persuasively in order to achieve outcomes for customers
  • Knowledge & experience of the law governing homelessness and an understanding  of current issues in housing

 

About Us:

 

Oldham is committed to developing a Co-operative future; one where citizens, partners and staff work together to improve the borough.  Anyone joining the council is coming into an ambitious organisation with big plans. We are working hard to build a brighter future for our borough and we need people from a wide range of backgrounds to continue delivering the best for our communities.

 

The Council has a clear set of Values and Behaviours, our Values outline how we do business and we share these borough wide with our residents, partners and businesses.  Internally we have translated these values into five cooperative behaviours which outline the priority areas of focus for all staff at all levels. You can view the Values and Behaviours on our Greater. Jobs pages Working for Oldham

 

For details of how we use your data please see our privacy notice: Privacy Notice

Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for an at risk employee, it can be pulled back at any point up to the post being formally offered to an external candidate or an internal candidate that is not at risk of redundancy. 

Right to Work in the UK from 1st July 2021.doc

Location
Oldham Civic Centre
Vacancy Description
 

Homelessness Prevention Officer
People and Place

Housing Services

Ref: G6/OL-51085

Contract: Fixed Term until 31st March 2022

Salary: £27,741 - £31,346 per annum (Grade 6)

Hours: 36.66 per week

Based: Civic Centre, West Street, Oldham, OL1 1UH / Remote Working

Closing Date: Thursday 23rd September 2021
Interview Date: Friday 1st October 2021

Job Description & Person Specification.doc

 

Role Overview:

 

Working within the Council’s busy Housing Options service, you will deliver high quality, customer focused advice and support to people in Oldham who find themselves homeless or at risk of homelessness. You will assist the Council in delivering its statutory homelessness duties by taking homeless applications in an effective manner and ensuring the council is legally compliant, providing an out of hours service and meeting performance targets and standards.

 

Key Responsibilities:

  • To undertake detailed casework with customers who are homeless or threatened with homelessness
  • To organise specialist help and make referrals on behalf of customers to support them with specific problems e.g. substance misuse, mental health, debt management.
  • To work with colleagues who provide Temporary Accommodation Services in placing housing in line with policy and existing processes
  • To provide the Council’s Out of Hours Emergency Housing Service and Cold Weather Provision on a rota basis with other colleagues

           

Key Requirements:

 

To succeed in this role you will need as a minimum:

  • Experience of working with homeless people including those with varying support needs providing advice, assistance and support.
  • Ability to negotiate and communicate  persuasively in order to achieve outcomes for customers
  • Knowledge & experience of the law governing homelessness and an understanding  of current issues in housing

 

About Us:

 

Oldham is committed to developing a Co-operative future; one where citizens, partners and staff work together to improve the borough.  Anyone joining the council is coming into an ambitious organisation with big plans. We are working hard to build a brighter future for our borough and we need people from a wide range of backgrounds to continue delivering the best for our communities.

 

The Council has a clear set of Values and Behaviours, our Values outline how we do business and we share these borough wide with our residents, partners and businesses.  Internally we have translated these values into five cooperative behaviours which outline the priority areas of focus for all staff at all levels. You can view the Values and Behaviours on our Greater. Jobs pages Working for Oldham

 

For details of how we use your data please see our privacy notice: Privacy Notice

Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for an at risk employee, it can be pulled back at any point up to the post being formally offered to an external candidate or an internal candidate that is not at risk of redundancy. 

Right to Work in the UK from 1st July 2021.doc