Network Technical Lead
Unity Partnership
Information Technology
Ref: UNITY/OL-46422
Contract: Permanent
Salary: £40,000 - £50,000 per annum depending on experience
Hours: 37.5 per week
Based: Civic Centre, Oldham, OL1 1UT
Closing Date: Wednesday 30th June 2021
Shortlisting & Interview Dates: TBC.
Job Description & Person Specification.docx
Role Overview:
Working within the Unity Partnership IT service, the Network Technical Lead will be responsible for managing the day-to-day technical operation of the Council’s Wide Area Network (WAN) and Local Area Network (LAN) solutions, maintaining performance, security and availability of key systems. This role is crucial to ensuring service requirements are met in terms of communication, prioritising, escalating and resolving incidents and requests in accordance with established service level agreements and KPI targets.
They Technical Lead will be responsible for the technical approach and integration when designing and implementing changes or new systems.
Key Responsibilities:
- Provide direct technical and first line HR line management leadership to the Network Team in order to maintain a ‘Customer First’ culture.
- Ensure the smooth, secure and uninterrupted operation of ICT Services in line with all agreed SLAs, through the delivery of customer-focused, high-quality services as described in the published ICT Service Catalogue - always adhering to agreed policy and procedure
- Be responsible for the operational management of call assignments within the Network team
- Ascertain and understand the requirements of the business users and then design a technical solution that can be handed to a project team to be built or implemented.
- Take responsibility for all technical elements of Network and Systems Security, ensuring that all regulatory and legislative requirements (e.g. Code of Connection, PSN, PCI) are adhered to, and this includes research and development of new security solutions
Key Requirements:
To succeed in this role, you will need as a minimum:
- CCNA Qualification (Essential)
- CCNP Qualification (Essential)
- 3+ years of experience working in data centres / ISP with an emphasis on Network Operations Centre (NOC)
- 1+ years HR line management experience (Desirable)
- Knowledge and experience of the system and network infrastructures such as LAN and WAN network technologies and fault monitoring tools.
- Demonstrable experience in infrastructure automation and configuration management
- Experience of mentorship in the field of network and communications
About Us:
Unity provide professional, outsourced services to both public and private sector clients. As subject-matter experts, we achieve the best possible outcomes for our clients by adding value, driving innovation and increasing efficiencies to improve services and reduce costs. We are passionate about driving outcome-focused services for our customers, and are ambitious about making this a great place to work.
To find out more about who we are, what we do and why you should join us please visit our website www.unitypartnership.com
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Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for an at risk employee, it can be pulled back at any point up to the post being formally offered to an external candidate or an internal candidate that is not at risk of redundancy.