Health and Wellbeing
Care and Support Broker
Ref: G4/OL-26475
Salary: Grade 4 £19,819 - £23,111 (pro rata)
Hours: 18.33 per week
Contract Type: Fixed Term for up to 12 Months
Based: Link Centre, Union Street, Oldham OL4 1DZ
Closing date: Sunday 9th June 2019 (midnight)
Shortlisting & Interview Date: TBC
Role Overview:
To make the appropriate arrangements to purchase Council-commissioned social care packages for individual service users, in accordance with agreed support plans, budgets and performance targets.
Key Responsibilities:
- Arrange/purchase packages of care or support, liaising with Care Managers and providers to ensure individual service user needs are effectively and appropriately met, in accordance with the support plan.
- Liaise with colleagues and check all appropriate systems to ensure all contracts/purchase orders are accurate and in line with commissioning intentions.
- Record, investigate and sensitively resolve customer and provider enquiries, referring complex matters to your line manager for advice or action as appropriate.
Key Requirements:
To succeed in this role you will need as a minimum:
- Excellent customer care, interpersonal and verbal communication skills
- Ability to manage competing demands on your time, working to challenging targets and deadlines
- Experience of using spreadsheets, word processors, and a range of computer applications and systems
Job Description and Person Specification.docx
Oldham Right to Work in UK.doc
About Us:
For more information about the Oldham Council, please visit: https://www.greater.jobs/content/4559/working-for-oldham
For details of how we use your data please see our privacy notice: https://www.oldham.gov.uk/downloads/file/4967/employment_privacy_notice_-_oldham_council_10
Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for an at risk employee, it can be pulled back at any point up to the post being formally offered to an external candidate or an internal candidate that is not at risk of redundancy.
This opportunity
is open to internal and external applicants and registered applications of
the Get Oldham Working scheme.
However, where a meaningful shortlist can be drawn from internal
applications in the first instance, and residents of Oldham subsequently,
these applicants shall be given priority access to the vacancy in line with
the Council’s Recruitment and Selection Policy.