Day Concierge (Supported Living)
Adult Services

Day Concierge (Supported Living)

Ref: MIO/OL-51790

Contract: Permanent

Salary: £9.50 per hour

Hours: 20 or 30 hours per week positions available

Based: Oldham

Closing Date: 5pm, Friday 8th October 2021
Shortlisting & Interview Dates: TBC

 

Application forms should be returned to info@miocare.co.uk or alternatively by post or in person to MioCare Group, Ena Hughes Resource Centre, 2 Ellesmere Street, Failsworth, M35 9AD

 

Role Overview:

This is an exciting opportunity for someone who is looking for flexible working hours and has a passion to deliver excellent customer service, working with vulnerable adults in our Supported Living Service.

 

We are seeking concierge personnel to take responsibility for the daytime operations in a Supported Living property, including front of house customer service, security, health and safety, minor administrative duties, cleanliness and maintenance.

 

Key Responsibilities:

  • To provide a high standard level of customer service to our residents and all visitors to the development.
  • To provide regular communication to customers with initial queries to resolution.
  • To assist with on-site deliveries, customer queries and service requests.
  • To act as main the point of contact on site to all customers providing information about the service, key contacts and location advice.
  • To investigate faults and issues that arise within the development, this can be from leaks to fire alarms or other maintenance issues, making accurate recordings and reporting.
  • To assume a good level of responsibility in relation to your own and building health and safety, ensuring a safe and secure working environment for yourself, residents and care staff.

 

Key Requirements:

 

To succeed in this role you will need as a minimum:

  • A determination to provide the best possible service and a willingness to fully embrace the ethos of the service and the scheme.
  • Experience of working with people with a learning disability and/or mental health conditions or possess transferable skills and values.
  • Experience working in a frontline customer facing environment.

 

About MioCare Group CIC:

 

The MioCare Group delivers high quality care and support. As an Oldham Council Community Interest Company we are driven to deliver the best outcomes for the service users and communities we serve. Find out more at www.miocare.co.uk

Application Form.docx
Job Description & Person Specification.pdf
About MioCare.pdf
Terms & Conditions.pdf

Location
MioCare Group
Vacancy Description
 

Day Concierge (Supported Living)

Ref: MIO/OL-51790

Contract: Permanent

Salary: £9.50 per hour

Hours: 20 or 30 hours per week positions available

Based: Oldham

Closing Date: 5pm, Friday 8th October 2021
Shortlisting & Interview Dates: TBC

 

Application forms should be returned to info@miocare.co.uk or alternatively by post or in person to MioCare Group, Ena Hughes Resource Centre, 2 Ellesmere Street, Failsworth, M35 9AD

 

Role Overview:

This is an exciting opportunity for someone who is looking for flexible working hours and has a passion to deliver excellent customer service, working with vulnerable adults in our Supported Living Service.

 

We are seeking concierge personnel to take responsibility for the daytime operations in a Supported Living property, including front of house customer service, security, health and safety, minor administrative duties, cleanliness and maintenance.

 

Key Responsibilities:

  • To provide a high standard level of customer service to our residents and all visitors to the development.
  • To provide regular communication to customers with initial queries to resolution.
  • To assist with on-site deliveries, customer queries and service requests.
  • To act as main the point of contact on site to all customers providing information about the service, key contacts and location advice.
  • To investigate faults and issues that arise within the development, this can be from leaks to fire alarms or other maintenance issues, making accurate recordings and reporting.
  • To assume a good level of responsibility in relation to your own and building health and safety, ensuring a safe and secure working environment for yourself, residents and care staff.

 

Key Requirements:

 

To succeed in this role you will need as a minimum:

  • A determination to provide the best possible service and a willingness to fully embrace the ethos of the service and the scheme.
  • Experience of working with people with a learning disability and/or mental health conditions or possess transferable skills and values.
  • Experience working in a frontline customer facing environment.

 

About MioCare Group CIC:

 

The MioCare Group delivers high quality care and support. As an Oldham Council Community Interest Company we are driven to deliver the best outcomes for the service users and communities we serve. Find out more at www.miocare.co.uk

Application Form.docx
Job Description & Person Specification.pdf
About MioCare.pdf
Terms & Conditions.pdf