Revenues Team Leader
Revenues, Benefits

Revenues
Team Leader
Ref: UNTY/OL-20125
Contract Type: Permanent,
Salary: £28,000
Hours: 37.5 per week:
Based: Civic Centre, West Street, Oldham, OL1 1UH
Closing date: 10th October 2018
Shortlisting & Interview Dates: TBC

Role overview

We are looking for an ambitious and innovative person to join our revenues team. You will be responsible for a team administering, collecting and recovering council tax and business rates. The successful candidate will have a background in revenues or debt recovery. 

Key responsibilities

  • Seeking continual improvement within the Revenues & Benefits Service
  • Developing team members, coaching and mentoring the team
  •  Performance management of the team
  •  Ensuring that appeals and complaints are dealt with effectively and efficiently.
  • Representing the council at the Magistrates Court for council tax and business rate liability order applications.
     

Key Requirements

To succeed in this role you will need as a minimum:

  • Significant experience in council tax and business rates billing and debt recovery processing activities.
  • Demonstrated skill and knowledge of understanding and meeting the needs of the customers.
  • Able to demonstrate a contribution to continuous improvement of the service including processes, systems and outputs.
  • Specific knowledge or ability to use the relevant software, Academy, One Step and info@work.
  • Excellent customer care and interpersonal skills

Job Description and Person Specification.doc

Oldham Right to Work in the UK.doc

About Us

 

Oldham is committed to developing a Co-operative future; one where citizens, partners and staff work together to improve the borough.  Anyone joining the Unity Partnership is coming into an ambitious organisation with big plans. We are working hard to build a brighter future for our borough and we need people from a wide range of backgrounds to continue delivering the best for our communities.

 

To find out more about who we are, what we do and why you should join us please visit our website https://www.unitypartnership.com/


 

Location
Oldham Civic Centre
Vacancy Description
 

Revenues
Team Leader
Ref: UNTY/OL-20125
Contract Type: Permanent,
Salary: £28,000
Hours: 37.5 per week:
Based: Civic Centre, West Street, Oldham, OL1 1UH
Closing date: 10th October 2018
Shortlisting & Interview Dates: TBC

Role overview

We are looking for an ambitious and innovative person to join our revenues team. You will be responsible for a team administering, collecting and recovering council tax and business rates. The successful candidate will have a background in revenues or debt recovery. 

Key responsibilities

  • Seeking continual improvement within the Revenues & Benefits Service
  • Developing team members, coaching and mentoring the team
  •  Performance management of the team
  •  Ensuring that appeals and complaints are dealt with effectively and efficiently.
  • Representing the council at the Magistrates Court for council tax and business rate liability order applications.
     

Key Requirements

To succeed in this role you will need as a minimum:

  • Significant experience in council tax and business rates billing and debt recovery processing activities.
  • Demonstrated skill and knowledge of understanding and meeting the needs of the customers.
  • Able to demonstrate a contribution to continuous improvement of the service including processes, systems and outputs.
  • Specific knowledge or ability to use the relevant software, Academy, One Step and info@work.
  • Excellent customer care and interpersonal skills

Job Description and Person Specification.doc

Oldham Right to Work in the UK.doc

About Us

 

Oldham is committed to developing a Co-operative future; one where citizens, partners and staff work together to improve the borough.  Anyone joining the Unity Partnership is coming into an ambitious organisation with big plans. We are working hard to build a brighter future for our borough and we need people from a wide range of backgrounds to continue delivering the best for our communities.

 

To find out more about who we are, what we do and why you should join us please visit our website https://www.unitypartnership.com/