Move On Support Officer

Move On Support Officer

Economy

Housing Options

Move On Support Officer

 

Ref: G6/OL-55374

Contract: Fixed term until March 2024

Salary: £27,741 – £31,346 per annum (Grade 6)

Hours: 36.66 per week

Based: Civic Centre, West Street, Oldham

Closing Date: Tuesday 11th January 2022

Interview Date: Tuesday 25th January 2022

 

Job Description & Person Specification.docx

 

Role Overview:

 

Working within the council’s busy Housing Options Team, you will help to deliver both the Council’s statutory homelessness and domestic abuse safe accommodation duties from within the Temporary Accommodation section of our service. The role will have a specific focus on supporting people who have experienced domestic abuse and who are living in safe accommodation, with a focus on helping them to secure new settled homes, ensuring welfare benefits are in place to maximise household incomes and tenancy sustainment.

 

The post holder will demonstrate a holistic approach to addressing homelessness by combining their communication and listening skills to deliver accurate advice and support. In addition, a confident and resilient attitude with the ability to adopt a multi-agency approach where needed, is key to succeeding in the Housing Options Service.

 

Key Responsibilities:

  • To provide advice, support and assistance to customers placed in Temporary Accommodation by managing expectations surrounding their move on option
  • Contribute to reducing the length of time households spend in temporary accommodation by finding solutions to debts and benefit cap
  • To support Housing Options to prevent and relieve homelessness by overcoming Welfare Reform and financial barriers
  • To provide housing and tenancy management services to homeless people ensuring high standards of service delivery focused to their needs and to ensure they can successfully sustain and manage their tenancies

 

Key Requirements:

  • Experience of working with vulnerable people who are experiencing homelessness
  • Experience of assessing personal financial circumstances, maximising incomes and benefits and developing realistic personal budget and management plans
  • Experience of assessing the needs and risks of customers and offering appropriate advice and support
  • Good communication, literacy and numeracy skills including the ability to write and present clear, concise reports to a wide range of audiences

Oldham Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

 

About Us:

 

Oldham is committed to developing a Co-operative future; one where citizens, partners and staff work together to improve the borough.  Anyone joining the council is coming into an ambitious organisation with big plans. We are working hard to build a brighter future for our borough and we need people from a wide range of backgrounds to continue delivering the best for our communities.

 

The Council has a clear set of Values and Behaviours, our Values outline how we do business and we share these borough wide with our residents, partners and businesses.  Internally we have translated these values into five cooperative behaviours which outline the priority areas of focus for all staff at all levels. You can view the Values and Behaviours on our Greater. Jobs pages Working for Oldham

 

For details of how we use your data please see our privacy notice: Privacy Notice

Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for an at risk employee, it can be pulled back at any point up to the post being formally offered to an external candidate or an internal candidate that is not at risk of redundancy. 

Right to Work in the UK from 1st July 2021.doc

Location
Oldham Civic Centre
 

Move On Support Officer

Economy

Housing Options

Move On Support Officer

 

Ref: G6/OL-55374

Contract: Fixed term until March 2024

Salary: £27,741 – £31,346 per annum (Grade 6)

Hours: 36.66 per week

Based: Civic Centre, West Street, Oldham

Closing Date: Tuesday 11th January 2022

Interview Date: Tuesday 25th January 2022

 

Job Description & Person Specification.docx

 

Role Overview:

 

Working within the council’s busy Housing Options Team, you will help to deliver both the Council’s statutory homelessness and domestic abuse safe accommodation duties from within the Temporary Accommodation section of our service. The role will have a specific focus on supporting people who have experienced domestic abuse and who are living in safe accommodation, with a focus on helping them to secure new settled homes, ensuring welfare benefits are in place to maximise household incomes and tenancy sustainment.

 

The post holder will demonstrate a holistic approach to addressing homelessness by combining their communication and listening skills to deliver accurate advice and support. In addition, a confident and resilient attitude with the ability to adopt a multi-agency approach where needed, is key to succeeding in the Housing Options Service.

 

Key Responsibilities:

  • To provide advice, support and assistance to customers placed in Temporary Accommodation by managing expectations surrounding their move on option
  • Contribute to reducing the length of time households spend in temporary accommodation by finding solutions to debts and benefit cap
  • To support Housing Options to prevent and relieve homelessness by overcoming Welfare Reform and financial barriers
  • To provide housing and tenancy management services to homeless people ensuring high standards of service delivery focused to their needs and to ensure they can successfully sustain and manage their tenancies

 

Key Requirements:

  • Experience of working with vulnerable people who are experiencing homelessness
  • Experience of assessing personal financial circumstances, maximising incomes and benefits and developing realistic personal budget and management plans
  • Experience of assessing the needs and risks of customers and offering appropriate advice and support
  • Good communication, literacy and numeracy skills including the ability to write and present clear, concise reports to a wide range of audiences

Oldham Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

 

About Us:

 

Oldham is committed to developing a Co-operative future; one where citizens, partners and staff work together to improve the borough.  Anyone joining the council is coming into an ambitious organisation with big plans. We are working hard to build a brighter future for our borough and we need people from a wide range of backgrounds to continue delivering the best for our communities.

 

The Council has a clear set of Values and Behaviours, our Values outline how we do business and we share these borough wide with our residents, partners and businesses.  Internally we have translated these values into five cooperative behaviours which outline the priority areas of focus for all staff at all levels. You can view the Values and Behaviours on our Greater. Jobs pages Working for Oldham

 

For details of how we use your data please see our privacy notice: Privacy Notice

Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for an at risk employee, it can be pulled back at any point up to the post being formally offered to an external candidate or an internal candidate that is not at risk of redundancy. 

Right to Work in the UK from 1st July 2021.doc