Health and Wellbeing Directorate
Libraries, Heritage and Arts
Library Assistant
Ref: G2/OL-24539
Contract Type: Permanent
Salary: Grade 2 SCP 13-17 (£17,391 – £18,672)
Hours: per week 2 x 18.5 hours per week & 1 x 14.5 hours per week
Based: 1 x 18.5 hours – Royton Library, Rochdale Road, Royton OL2 6QJ
1 x 18.5 hours – Oldham Library & Lifelong Learning Centre, Greaves Street, Oldham, OL1 1AL
1 x 14.5 hours – Crompton Library, Farrow Street East, Shaw, OL2 8QY
Closing date: 31st January 2019
Shortlisting & Interview Dates: TBC
This job opportunity is open to applicants of the Get Oldham Working register. The register allows priority access to entry level job opportunities within Oldham Council for Oldham residents who are unemployed. If you are an unemployed Oldham resident and wish to apply for this vacancy, you must first register as part of the scheme. Visit the website to find out how to apply. Once the recruitment and selection procedures have taken place for this position, if there are no successful applicants the job will be re-advertised to Oldham residents only.
Role overview
To provide a high quality, customer focused library and information service, which delivers resources, events and activities around the following priorities:
- Books and Reading
- Information and Digital
- Learning
- Community Space
Key responsibilities
- To deliver excellent customer service at all times to all sections of the community.
- To ensure stock and routine tasks – including issuing, returning, reserving, repair, maintenance withdrawal, shelving, revision and financial procedures - are carried out to a high standard
- To respond to customer enquiries by providing accurate high quality information, including the provision of Council Information, Tourist Information, business information, health information, local and community information
Key Requirements
To succeed in this role you will need as a minimum:
- Experience of working in a customer services environment
- Excellent communication skills (listening, written, verbal, ICT and interpersonal skills)
- Ability to evidence a good understanding of the role of public libraries in the local community and to be passionate about the role of libraries in reading, learning and information
Oldham Right to Work in the UK.doc
Job Description & Person Spec.doc
Work Patterns Document.docx
You must seek approval from your line manager prior to applying for this position.
About Us
For more information about the Oldham Council, please visit: https://www.greater.jobs/content/4559/working-for-oldham
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