Unity Partnership
Information Technology
Senior Systems and Applications Officer
Ref: UNTY/OL-26266
Contract Type: Permanent
Salary: £30000 - £42000 Depending on experience
Hours: 37.5 hours per week
Based: Civic Centre, Oldham
Closing date: Wednesday 1st May 2019 (midnight)
Shortlisting & Interview Dates: TBC
Role Overview:
Working within the Unity Partnership IT Service, you will be responsible for the support, configuration and maintenance of Council Software Systems, with a focus on social care information management system (Mosaic) to ensure the availability, integrity and security of data
Key Responsibilities:
- Lead the support, development and management of the Council’s systems, including Idox Uniform ensuring that systems are up to date and available.
- Provide 2nd/3rd line support for core systems, primarily, but not restricted to Idox Uniform. Resolve user enquiries of varying complexity in line with SLA’s ensuring that support call handling procedures are followed.
Key Requirements
To succeed in this role you will need as a minimum:
- The ability and experience to support and maintain a number of IT software systems aligned with ITIL best practise processes, with a special focus on application interoperability, integration, development standards, deployment and application lifecycle management.
- Experience of advising and leading development of processes within core systems, coupled with a strong knowledge and technical expertise in managing data
- Excellent communication and interpersonal skills are required to effectively advise and support senior officers, with confidence to challenge where appropriate based on evidence.
About Us:
The Unity Partnership is owned by the council and is committed to developing a Co-operative future; one where citizens, partners and staff work together to improve the borough. Anyone joining the Unity Partnership is coming into an ambitious organisation with big plans. We are working hard to build a brighter future the borough of Oldham and we need people from a wide range of backgrounds to continue delivering the best for our communities.
To find out more about who we are, what we do and why you should join us please visit our website https://www.unitypartnership.com/
Oldham Right to Work in the UK.doc
Role Description.docx