Blue Badge Administrator
Unity Partnership
Exchequer and Customer Services
Ref: UNITY/OL-38350
Contract: Fixed Term - 12 months
Salary: £18,319 - £20,541 per annum
Hours: 37.5 per week
Based: Access Oldham, Civic Centre Level 4, West Street, OL1 1UH
Closing Date: Wednesday 10th June 2020
Shortlisting & Interview Dates: TBC.
Job Description & Person Specification.doc
Oldham Right to Work in the UK.doc
Role Overview:
- To work in the team to ensure the Blue Badge Service meets its purpose to:
- Issue the correct badge, to the right person with specified timescales
- Do things perfectly to conclusion, or if this is not possible, set it up so it can be done perfectly to conclusion as quickly as possible.
- To work within the regulations of the Blue Badge guidance set by the Department for Transport
Key Responsibilities:
- Processing Blue badge applications in a timely and accurate manner, ensuring that all related tasks are dealt with and completed in accordance with the service requirements.
- Updating Blue Badge applications with documents and payments received, maintaining computer records.
- Contacting customers to book Independent Mobility Assessments and liaising with other medical professionals where necessary
- Make decisions regarding the eligibility of an application for a Blue Badge according to the Department for Transport guidance.
- Resolving to conclusion telephone, face-to-face and written enquiries, from members of the public, external agencies and council employees
Key Requirements:
To succeed in this role you will need as a minimum:
- Demonstrated skill and knowledge of understanding and meeting the needs of customers
- Understanding and the ability to work to relevant procedures and policies
- Good working knowledge of Blue Badge regulations or the ability to acquire it swiftly
About Us:
Unity provide professional, outsourced services to both public and private sector clients. As subject-matter experts, we achieve the best possible outcomes for our clients by adding value, driving innovation and increasing efficiencies to improve services and reduce costs. We are passionate about driving outcome-focused services for our customers, and are ambitious about making this a great place to work.
To find out more about who we are, what