Corporate and Commercial Services

Legal Services

Practice Manager

Contract Type: Permanent

Salary: Grade 9-  £ 37,306 to 41,025 p.a.

Please see additional Terms and Conditions here. Oldham Council Terms and Conditions.docx

Hours: 36.66 per week

Based: Civic Centre, West Street, Oldham OL1 1UL

Role overview

Working within the council’s Legal Services team, you will drive forward improvements to the service including developing the Case Management and IT Systems, developing income streams and business planning. You will manage a small team of Business Support and deliver projects in line with the business plan.

Key responsibilities

• Produce and distribute a range of business intelligence from the Council’s Visualfiles case management system and develop and improve IT systems.
• Help develop and implement effective methods of measurement, monitoring and evaluation of policies and services to ensure quality standards are maintained.
• To liaise with Legal Services officers to ensure and co-ordinate the provision of efficient administrative and clerical support to the Legal Services section
• Support the Head of Legal Services in controlling the Legal Services budget, library, all staffing matters and maintaining and improving income streams.
• Client liaison and development.

Key Requirements

To succeed in this role you will need as a minimum: 

• Experience of working within a busy Legal Services organisation in a Practice Management capacity to ensure quality standards and client care are maintained.
• Experience of developing and maintaining secure administration systems/procedures including the development of legal Case Management Systems and management of administrative support.
• Excellent commercial skills to maintain and develop income streams and business plans for Legal Services.

About Us

Oldham is committed to developing a Co-operative future; one where citizens, partners and staff work together to improve the borough.  Anyone joining the council is coming into an ambitious organisation with big plans. We are working hard to build a brighter future for our borough and we need people from a wide range of backgrounds to continue delivering the best for our communities.

The Council has a clear set of Values and Behaviours, our Values outline how we do business and we share these borough wide with our residents, partners and businesses.  Internally we have translated these values into five cooperative behaviours which outline the priority areas of focus for all staff at all levels. You can view the Values and Behaviours on our Greater. Jobs pages (link to the greater.jobs blog with the V&Bs)

To find out more about who we are, what we do and why you should join us please visit our dedicated careers pages where you will also find useful guidance on how best to complete the application form:   http://www.oldham.gov.uk/info/200270/working_at_the_council

Oldham Right to Work in the UK.doc

Job Description & Person Spec.doc