Doorstep Engagers
Public Health

Reform

Youth, Leisure and Communities

Doorstep Engagers

 

Ref: G2/OL-47872

Contract Type: Fixed Term (until 31st March 2022)

Salary: Grade 2 £18,933 - £19,698 pro rata per annum

Hours: 30 / 36.66 per week available

Based: Various across the Borough

Closing Date: Sunday 31st October 2021

Shortlisting & Interview Dates: TBC

Applications are being considered on a weekly basis so the closing date may be brought forward in the event of successful applicants.

Job Description and Person Specification.doc

Want to make a difference to your town? We are looking for enthusiastic individuals to join Oldham’s doorstep engagement team.

 

For the last year we've been talking to people across Oldham about Covid and other issues in their areas, giving advice and support that's really making a difference. Because this has been so successful, we're now also working on other issues like Don't Trash Oldham.

You'll be a people person, good at both listening and giving advice, and you'll be happy to spend time outdoors. The team work all across the borough-at schools, shops, and businesses as well as at homes - so you'll need your own transport to reach different areas.

 

Role Overview

 

As part of a planned response to higher incidents of Covid 19 in areas of Oldham the jobholder will engage with Oldham residents and communities to inform them of the current guidance to follow, the need to test for Covid and understand any support required to self-isolate.

 

Key Responsibilities

  • Proactively engage with members of the public with the purpose of listening to their conversations/views/issues/needs whilst delivering key COVID messages
  • Record qualitative and quantitative information relating to the engagement and to share insight and feedback from residents and other community members as part of the debrief process
  • Will spend the shift walking around the streets of Oldham, knocking on doors, having community conversations with residents and shopkeepers alike
  • Engage with Covid cases and contacts of cases to understand their self-isolation support needs and liaise with relevant services to put practical support in place.
  • The post holder would need a means of transport in order to work flexibly across the borough.
  • The role will involve some weekend working on a rota basis.

Key Requirements

  • Customer service skills to deliver polite, courteous, and efficient service to colleagues, partners and service users 
  • Ability to communicate clearly and connect with those they have conversations with, listening to feedback and sharing that the de-brief/focus groups 
  • Team working skills to work effectively with others to meet deadlines and complete work to the required standard

Oldham Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

This post is subject to a Basic Disclosure from the DBS. 

 

About Us

 

Oldham is committed to developing a Co-operative future; one where citizens, partners and staff work together to improve the borough.  Anyone joining the council is coming into an ambitious organisation with big plans. We are working hard to build a brighter future for our borough and we need people from a wide range of backgrounds to continue delivering the best for our communities.

 

The Council has a clear set of Values and Behaviours, our Values outline how we do business and we share these borough wide with our residents, partners and businesses.  Internally we have translated these values into five cooperative behaviours which outline the priority areas of focus for all staff at all levels. You can view the Values and Behaviours on our Greater. Jobs pages Working for Oldham

 

For details of how we use your data please see our privacy notice: Privacy Notice

This opportunity is open to internal and external applicants and registered applications of the Get Oldham Working scheme.  However, where a meaningful shortlist can be drawn from internal applications in the first instance, and residents of Oldham subsequently, these applicants shall be given priority access to the vacancy in line with the Council’s Recruitment and Selection Policy.

Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for an at risk employee, it can be pulled back at any point up to the post being formally offered to an external candidate or an internal candidate that is not at risk of redundancy. 


Oldham Right to Work in the UK.doc


 

Location
Oldham Civic Centre
Vacancy Description
 

Reform

Youth, Leisure and Communities

Doorstep Engagers

 

Ref: G2/OL-47872

Contract Type: Fixed Term (until 31st March 2022)

Salary: Grade 2 £18,933 - £19,698 pro rata per annum

Hours: 30 / 36.66 per week available

Based: Various across the Borough

Closing Date: Sunday 31st October 2021

Shortlisting & Interview Dates: TBC

Applications are being considered on a weekly basis so the closing date may be brought forward in the event of successful applicants.

Job Description and Person Specification.doc

Want to make a difference to your town? We are looking for enthusiastic individuals to join Oldham’s doorstep engagement team.

 

For the last year we've been talking to people across Oldham about Covid and other issues in their areas, giving advice and support that's really making a difference. Because this has been so successful, we're now also working on other issues like Don't Trash Oldham.

You'll be a people person, good at both listening and giving advice, and you'll be happy to spend time outdoors. The team work all across the borough-at schools, shops, and businesses as well as at homes - so you'll need your own transport to reach different areas.

 

Role Overview

 

As part of a planned response to higher incidents of Covid 19 in areas of Oldham the jobholder will engage with Oldham residents and communities to inform them of the current guidance to follow, the need to test for Covid and understand any support required to self-isolate.

 

Key Responsibilities

  • Proactively engage with members of the public with the purpose of listening to their conversations/views/issues/needs whilst delivering key COVID messages
  • Record qualitative and quantitative information relating to the engagement and to share insight and feedback from residents and other community members as part of the debrief process
  • Will spend the shift walking around the streets of Oldham, knocking on doors, having community conversations with residents and shopkeepers alike
  • Engage with Covid cases and contacts of cases to understand their self-isolation support needs and liaise with relevant services to put practical support in place.
  • The post holder would need a means of transport in order to work flexibly across the borough.
  • The role will involve some weekend working on a rota basis.

Key Requirements

  • Customer service skills to deliver polite, courteous, and efficient service to colleagues, partners and service users 
  • Ability to communicate clearly and connect with those they have conversations with, listening to feedback and sharing that the de-brief/focus groups 
  • Team working skills to work effectively with others to meet deadlines and complete work to the required standard

Oldham Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

This post is subject to a Basic Disclosure from the DBS. 

 

About Us

 

Oldham is committed to developing a Co-operative future; one where citizens, partners and staff work together to improve the borough.  Anyone joining the council is coming into an ambitious organisation with big plans. We are working hard to build a brighter future for our borough and we need people from a wide range of backgrounds to continue delivering the best for our communities.

 

The Council has a clear set of Values and Behaviours, our Values outline how we do business and we share these borough wide with our residents, partners and businesses.  Internally we have translated these values into five cooperative behaviours which outline the priority areas of focus for all staff at all levels. You can view the Values and Behaviours on our Greater. Jobs pages Working for Oldham

 

For details of how we use your data please see our privacy notice: Privacy Notice

This opportunity is open to internal and external applicants and registered applications of the Get Oldham Working scheme.  However, where a meaningful shortlist can be drawn from internal applications in the first instance, and residents of Oldham subsequently, these applicants shall be given priority access to the vacancy in line with the Council’s Recruitment and Selection Policy.

Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for an at risk employee, it can be pulled back at any point up to the post being formally offered to an external candidate or an internal candidate that is not at risk of redundancy. 


Oldham Right to Work in the UK.doc